You must first sign up by giving valid information and once you have created an account, you can login using your username and password.
PC- with Microsoft Internet Explorer 7 or later, Firefox 3.6 or later or Chrome 18 or later. Macintosh- with Safari 5.0 or later, Firefox 3.6 or later or Chrome 18 or later. Access to a printer is required for printing the Shipping Labels and/or Commericial Invoice.
NO. Registration is free.
We use FedEx, UPS and DHL.
To get an accurate quote, please register and upon filling out the shipping address, click on to view and compare the rates from the available carriers.
We accept Visa debit cards and all major credit cards (Visa, MasterCard, Amex and Discover). The accepted currency is U.S. Dollars. Students can pay using the credit card of a parent, friend or relative. Our charge will appear as eShipGlobal Inc. on the billing statement.
Please make the payment to eShipGlobal, Inc. eShipGlobal Inc. will be collecting your payment at the time of placing your express mail order.
Yes. We do not store your credit card information anywhere. We only store the authorization number that is generated for our accounting purposes. The credit card payment processing is done securely through PayPal(PCI Compliant).. All transactions take place over Secure Sockets Layer (SSL). So you can rest assured that the information you provide is safe.
Once your package has been shipped by the carrier, you will be provided with a tracking number that you can use to track your package through delivery.
The shipping charges will be refunded if the package is lost or misplaced or damaged due to the carriers' fault.
Refund claims for late deliveries are not entertained at this time. Timely delivery of shipments are dependent on various factors including but not limited to : Weather, Route Closure,Acts of God, etc.
Please select the Cancel Shipment option and kindly give your reason for cancellation. You will receive your refund within 2 to 3 weeks.
Yes. You can contact us at firstname.lastname@example.org and we will make the requested change to your shipment details.
No. Shipment labels (airway bills) are only available to print for up to 5 days from shipment creation.
If you are experiencing difficulties in creating a shipment or any other technical issues, please contact eShipGlobal support at email@example.com
Please contact eShipGlobal customer support or Carrier.
FedEx (U.S.): 800-247-4747
DHL (U.S.): 800-225-5345
UPS (U.S.): 800-742-5877
You can reference your tracking number sent to you via email or login to the system and view your shipment details in your history. A link will take you to the carrier page with tracking information for tracking the package.
We are committed to handling your information responsibly and with respect. We store your data on a secure server. This means that we use encryption technology and firewalls to protect information from being accessed by any 3rd party. The youassigned passwords that protect access to the system and ensure that only you can access your data. No 3rd party can access it without permission. We do not share or sell data to anyone for commercial purposes.
Our servers are secure and behind firewalls. Our employees know and understand their responsibilities with regards to cardholder data. The data is encrypted. We do not store your credit card information anywhere. The credit card payment processing is done securely through PayPal. All transactions take place over Secure Sockets Layer (SSL). So you can rest assured that the information you provide is safe and secure. For more information on PCI Compliance, please click here.